Frequently Asked Questions

Things we get asked a lot

We provide complete house and deceased estate clearances, general rubbish removal, and small moving services. Whether it’s a single item or an entire property, we handle everything efficiently and with care.

We currently offer our services to most suburbs in Melbourne. If you’re unsure whether we cover your location, just give us a call — we’re happy to confirm.

We offer free, no-obligation quotes. Pricing is based on the volume of items, labour required, and disposal fees. We’ll always provide an upfront cost before any work begins — no hidden charges.

All items are taken to our Ferntree Gully facility, where we sort and separate everything for recycling, donation, or responsible disposal. We aim to reduce landfill wherever possible.

Not necessarily. As long as we can access the property safely, we can complete the job and update you once it’s done — including photos if requested.

Yes, we leave the property empty, tidy, and ready for the next step — whether that’s sale, rental, or renovation. This service does come at an additional cost.

In many cases, yes. If you need urgent removal or clearance, contact us directly and we’ll do our best to schedule you as soon as possible.

No problem — we’ll guide you through it. Whether you’re clearing out a property, relocating a few items, or managing an estate, we’ll recommend the best and most cost-effective option for your situation.

Turnaround times vary depending on the size of the job and our current bookings. In most cases, we can complete standard rubbish removals or small moves within 24–48 hours of your enquiry. For full house or deceased estate clearances, we’ll schedule the work at your convenience — often within a few days.

If you need us urgently, just let us know — we’ll do our best to prioritise your job.

We accept cash, all major cards and direct deposit.

Please note, that all eft payments incur a 2% surcharge.

Payment can be made via the link provided on your invoice, or via transfer to the account details also listed on your invoice.

If you wish to pay in cash, you must be able to meet us onsite on your scheduled pickup date.

If you will not be onsite, payment must be made prior to collection to avoid any confusion or missing payments.

If you have any further questions about payment, please feel free to contact us.

Still Have Questions?